Digital & AI leadership · Healthcare
I build the digital and AI engines that large hospital groups run on.
Fifteen years turning marketing, CRM and AI into measurable patient growth — inside one of Asia’s largest hospital networks, a leading children’s hospital chain, and before that in luxury retail, telecom and media.
01
Digital growth at scale
Patient acquisition, CRM and attribution across a multi-city hospital network — the systems that decide where the next rupee of growth spend goes.
02
AI in healthcare operations
Conversational assistants, AI search visibility and content at scale — deployed where they change cost and conversion, not where they look good in a deck.
03
Launching growth engines
New hospitals, new service lines and group-wide platforms — built from zero, or rebuilt after they stalled.
Building digital or AI inside a hospital group?
I write about what worked, what didn’t, and what I’d do differently. Occasionally I advise.