Digital & AI leadership · Healthcare

Digital and AI for hospital groups, from the operator’s seat.

Fifteen years turning marketing, CRM and AI into measurable patient growth — inside one of Asia’s largest hospital networks, a leading children’s hospital chain, and before that in luxury retail, telecom and media.

People ascending a concrete spiral staircase in a modern building

Fix the plumbing before you turn on the tap.

On getting a hospital group cited by AI search

Topics

AI & Automation

Where a model earns its place in a hospital, and where it does not.

Growth & CRM

Acquisition, attribution, and turning enquiries into appointments.

Strategy

The revenue engine, P&L verticals, Centres of Excellence, and governance.

Leadership

Teams, clinicians, boards, and the politics of getting anything done.

Launches

Opening a unit, filling it, and rescuing one that stalled.