Digital & AI leadership · Healthcare
Digital and AI for hospital groups, from the operator’s seat.
Fifteen years turning marketing, CRM and AI into measurable patient growth — inside one of Asia’s largest hospital networks, a leading children’s hospital chain, and before that in luxury retail, telecom and media.
Fix the plumbing before you turn on the tap.
Topics
Where a model earns its place in a hospital, and where it does not.
Acquisition, attribution, and turning enquiries into appointments.
The revenue engine, P&L verticals, Centres of Excellence, and governance.
Teams, clinicians, boards, and the politics of getting anything done.
Opening a unit, filling it, and rescuing one that stalled.