Tools & Checklists · Free online calculator

Cost per treated patient calculator

Compare channels on what they cost per treated patient, not per lead, and see when the cheapest enquiries are not the cheapest patients.

  • Runs in your browser
  • No sign-up
  • Nothing you enter is stored

Calculator

Enter spend, enquiries and treated patients by channel

Example values only. Replace them with one month of your own data for one service line.

ChannelSpend incl. feesEnquiriesTreated patientsCost per enquiryCost per treated patientEnquiry to treated
Total cost per treated patient–
Lowest cost per treated patient–
Cheapest per enquiry–

How to use it

Use one service line and one period

  • Use a single service line, because procedures differ in value and journey length.
  • Include agency fees and content costs in spend, not only media.
  • Count treated patients traced back to each channel's enquiries through your CRM and billing data.
  • Use a long enough period for elective journeys to complete.

The thinking is explained in cost per treated patient and patient-journey attribution. To see where enquiries are lost before treatment, use the enquiry leakage calculator.

FAQ

Questions people ask

What is cost per treated patient?

Marketing spend on a channel divided by the treated patients from that channel in the same period.

Why not use cost per lead?

Cheap leads often convert poorly. Cost per treated patient shows which channel actually produces patients.

What should spend include?

Media, agency fees and content or production costs for the channel.

Should I include referrals with no spend?

Yes, to see their share of treated patients, though cost per patient will show as zero or not applicable.

Can I compare service lines?

Use one service line at a time, because procedures differ greatly in value.

Is my data stored?

No. The calculator runs in your browser.