Tools & Checklists · Free self-assessment

Hospital marketing maturity scorecard

Rate your hospital on eight dimensions of digital marketing maturity, from enquiry capture to AI search, and see where to invest first.

  • Eight questions
  • Runs in your browser
  • Nothing you enter is stored

Scorecard

Choose the statement closest to today

DimensionWhere are you today?
Maturity score–
Stage–
Fix first–

Reading the result

What the stages mean

  • Foundational: fix capture, listings and consent before spending more on reach.
  • Developing: connect channels to one CRM and start measuring appointments.
  • Established: move measurement to treated patients and build answer-first content.
  • Leading: refine attribution, AI visibility and team capability; share practice across units.

Useful next reads: the multi-unit patient acquisition funnel, hospital CRM implementation and SEO vs GEO for hospitals.

FAQ

Questions people ask

What is a hospital marketing maturity scorecard?

A self-assessment across capture, response, measurement, listings, content, AI visibility, compliance and ownership that shows where to invest first.

How is the score calculated?

Each dimension is rated from one to four, and the total is converted to a score out of one hundred.

Should each unit complete it separately?

Yes. Units often differ, and group averages hide the unit that needs help.

What should a foundational hospital fix first?

Enquiry capture, listings and consent, before spending more on reach.

How often should we repeat it?

Every six months, or after major changes such as a CRM rollout.

Is my data stored?

No. The scorecard runs in your browser.