Tools & Checklists · Free online scorecard
Hospital CRM vendor scorecard
Compare up to three CRM vendors on the criteria that decide success in Indian hospitals, with your own weights, and see which fits best.
Scorecard
Weight the criteria, score the vendors
Name up to three vendors, set a weight for each criterion (0 to 5), then score each vendor (1 to 5) right after its demo.
| Criterion | Weight | |||
|---|---|---|---|---|
| Weighted score | – | – | – |
How to use it
Score right after each demo
- Agree the weights with growth, the contact centre, operations and IT before the first demo.
- Send every vendor the same brief: your stages, sources and consent fields.
- Score each vendor immediately after its demo, using the same people each time.
- Use the weighted score to shortlist, then check references before deciding.
The criteria are explained in how to choose a hospital CRM in India. Before buying, run the CRM readiness checklist, and plan the rollout with hospital CRM implementation.
FAQ
Questions people ask
A weighted list of criteria used to score and compare CRM vendors consistently after each demo.
Telephony, WhatsApp, hospital system integration and consent handling usually carry the most weight.
No. It is vendor-neutral and only calculates scores from the weights and ratings you enter.
The same small group for every demo: growth or digital, the contact centre, operations and IT.
Yes. Set each weight from 0 to 5 to match your priorities.
No. The scorecard runs in your browser. Download the CSV to keep it.