The cheapest growth lever in a hospital

Transcript

The cheapest growth lever in most hospitals is not an ad. It is response time.

Make five test enquiries yourself: phone, form and WhatsApp, at different times of day.

Time how long each reply takes.

Then set a target, like a first reply within fifteen minutes during working hours, and put one owner on it.

Patients often book with whoever answers first. Make sure that is you.

Full guide on gauravphogat.com.