site_id,city,hospital_type,booking_outcome,booking_flow_detail,steps_to_first_time_info,time_info_shown,exact_slots_before_personal_details,personal_details_asked_at_step,otp_or_login_before_any_slot,what_stops_the_visitor,form_fields_counted,fee_shown_before_details,payment_step_stated,mobile_viewport_meta,mobile_booking_label_in_first_screen,mobile_sticky_booking_button,mobile_horizontal_overflow,mobile_tap_to_call_visible,whatsapp_link_present,notes,collection_date
1,Delhi,charitable trust,live slots before details,live slots,2,exact slots,yes,after slot choice,no,verification stated,,no,no,yes,yes,yes,no,no,no,doctor dropdown then slot grid,2026-10-29
2,Delhi,regional chain,request form,request form with preferred date,,none,no,1,no,details form 8 fields,8,no,no,yes,yes,no,no,no,no,appointment page form with name mobile email hospital specialty doctor date message; chat widget opens alongside,2026-10-29
3,Delhi,national chain,live slots before details,live slots,3,exact slots,yes,after slot choice,no,unknown,,yes,no,yes,yes,yes,no,no,no,doctor card then date then slot grid; fee on card,2026-10-29
4,Delhi,national chain,time window then sign-in,availability window then mobile sign-in,4,time window,no,5,no,mobile signin,,yes,no,not measured,not measured,not measured,not measured,not measured,not measured,speciality + location search; list shows availability window; next click asks mobile sign-in,2026-10-29
5,Delhi,standalone private,live slots before details,live slots,3,exact slots,yes,after slot choice,no,unknown,,no,no,yes,yes,no,no,yes,yes,availability then date then slot grid; cash patients only,2026-10-29
6,Delhi,regional chain,request form,request form with preferred date,,none,no,2,no,details form 5 fields,5,no,no,yes,yes,yes,no,yes,yes,doctor card with date strip; next screen asks name gender mobile DOB email,2026-10-29
7,Delhi,national chain,OTP or login first,mobile OTP first,,none,no,2,yes,mobile otp,,no,no,yes,yes,yes,no,yes,yes,doctor list; Book Appointment opens mobile number and Request OTP,2026-10-29
8,Delhi,standalone private,live slots before details,live slots,3,exact slots,yes,after slot choice,no,unknown,,yes,no,yes,no,no,no,yes,no,specialty and doctor dropdowns then slot list and fee,2026-10-29
9,Mumbai,standalone private,no working online path,phone or WhatsApp only,,none,no,,no,phone,,no,no,yes,no,no,no,yes,no,no booking link; FAQ and phone/WhatsApp links only,2026-10-29
10,Mumbai,standalone private,live slots before details,live slots,3,exact slots,yes,after slot choice,no,unknown,,yes,no,yes,yes,yes,no,yes,no,A-Z doctor filter then doctor page with dated slot list and fees,2026-10-29
11,Mumbai,standalone private,request form,request form with preferred date,,none,no,1,no,details form 7 fields,7,no,no,yes,yes,no,no,no,no,make an in-person appointment page with name mobile email city UHID preferred date-time message,2026-10-29
12,Mumbai,charitable trust,request form,request form with doctor schedule,3,time window,no,1,no,details form 12 fields,12,no,no,yes,no,no,no,yes,no,single long form; doctor schedule dropdown shows day and time window; patient details on same page,2026-10-29
13,Mumbai,charitable trust,OTP or login first,mobile OTP first,,none,no,1,yes,mobile otp then 12 fields,12,no,no,yes,no,yes,no,yes,no,Book an Appointment opens portal on non-standard port; mobile OTP then title names gender DOB email country state city pincode before doctor and slot selection,2026-10-29
14,Mumbai,standalone private,request form,contact-style request form,,none,no,1,no,contact form 5 fields,5,no,no,yes,yes,no,no,yes,no,Book an Appointment goes to a general contact page form,2026-10-29
15,Mumbai,standalone private,request form,contact-style request form,,none,no,1,no,contact form 6 fields,6,no,no,yes,no,no,no,yes,yes,Book Appointments goes to the contact page form with specialty and doctor dropdowns,2026-10-29
16,Mumbai,charitable trust,request form,request form then OTP,2,time window,no,3,no,details form 5 fields then otp,5,no,no,yes,yes,yes,no,yes,no,consultants list; doctor profile shows consulting days and hours; booking form asks name email mobile date reason then Get OTP,2026-10-29
17,Bengaluru,standalone private,request form,contact-style request form,,none,no,1,no,contact form 5 fields,5,no,no,yes,no,no,no,no,yes,booking page form says team will get in touch,2026-10-29
18,Bengaluru,national chain,request form,request form with preferred date,,none,no,4,no,details form 7 fields,7,no,no,yes,yes,no,no,yes,yes,hospital picker modal then doctor list; request form asks date title name mobile,2026-10-29
19,Bengaluru,standalone private,live slots before details,live slots,2,exact slots,yes,after slot choice,no,mobile login after slot,,no,no,yes,yes,yes,no,yes,no,doctor list then hosted patient portal with date and slot grid; step 3 is mobile login,2026-10-29
20,Bengaluru,national chain,OTP or login first,mobile OTP first,,none,no,4,yes,mobile otp,,no,no,yes,yes,yes,no,yes,no,doctor list; location defaulted to another city and most buttons disabled until location changed; Book opens mobile Get OTP,2026-10-29
21,Bengaluru,regional chain,live slots before details,live slots,4,exact slots,yes,after slot choice,no,unknown,,yes,no,yes,no,no,no,yes,yes,header pill opens separate booking portal on non-standard port; hospital specialty doctor dropdowns then 15-minute slots and fee,2026-10-29
22,Bengaluru,government,request form,contact-style request form,,none,no,1,no,contact form 4 fields,4,no,no,yes,no,no,no,yes,no,language chooser (English or Kannada) on arrival; doctor card Book opens popup with name email phone message,2026-10-29
23,Bengaluru,charitable trust,no working online path,online booking switched off,,none,no,1,yes,mobile otp,,no,no,yes,yes,yes,no,yes,no,Doctor's Appointment opens patient portal OTP sign-in that also states online appointment is disabled temporarily with a phone number,2026-10-29
24,Bengaluru,standalone private,request form,request form with preferred date,,none,no,1,no,details form 5 fields,5,no,no,yes,yes,yes,no,yes,no,request an appointment page with name phone department date message,2026-10-29
25,Chennai,regional chain,live slots before details,live slots,5,exact slots,yes,same page as slots,no,details form 7 fields,7,no,no,yes,yes,no,no,yes,no,top CTA is a phone number; header Appointment page has specialty doctor date and live slots above a 7-field personal details block; first date had no slots and Find Next Available Date fixed it,2026-10-29
26,Chennai,regional chain,request form,request form with preferred date,,none,no,1,no,details form 7 fields,7,no,no,yes,yes,yes,no,no,yes,popup form with name email phone location specialty date message and a pre-ticked marketing consent box,2026-10-29
27,Chennai,standalone private,request form,contact-style request form,,none,no,1,no,contact form 6 fields,6,no,no,yes,yes,no,no,no,yes,Book Appointment goes to the contact page form,2026-10-29
28,Chennai,regional chain,request form,contact-style request form,,none,no,1,no,contact form 5 fields,5,no,no,yes,yes,yes,no,yes,no,header Book an Appointment opens popup with service name phone email requirement,2026-10-29
29,Chennai,standalone private,no working online path,phone or WhatsApp only,,none,no,,no,whatsapp,,no,no,yes,no,no,no,yes,yes,no in-person booking CTA visible; WhatsApp booking link and online video consult portal in menu,2026-10-29
30,Chennai,standalone private,no working online path,online booking switched off,,none,no,,no,phone,,no,no,yes,no,no,no,no,no,make appointment page says online booking coming soon and lists phone numbers,2026-10-29
31,Chennai,standalone private,request form,request form with preferred date,,none,no,1,no,details form 6 fields,6,no,no,yes,no,no,no,no,no,promotional popup on arrival; booking page form with name email phone department date message,2026-10-29
32,Chennai,standalone private,no working online path,phone only,,none,no,,no,phone,,no,no,yes,no,no,no,yes,no,no appointment or booking link found on homepage,2026-10-29
33,Hyderabad,regional chain,request form,contact-style request form,,none,no,1,no,contact form 6 fields,6,no,no,yes,yes,yes,no,yes,yes,book appointment page form with name mobile location email specialty query,2026-10-29
34,Hyderabad,regional chain,request form,contact-style request form,,none,no,1,no,contact form 6 fields,6,no,no,yes,yes,yes,no,yes,yes,homepage strip form with location department doctor name email phone,2026-10-29
35,Hyderabad,regional chain,"slot calendar, no slots found",slot calendar with no open slots on dates tried,3,none found,no,,no,callback form fallback,,no,no,yes,yes,yes,no,yes,yes,header Book Appointment is a phone number; hero finder leads to doctor calendar; dates tried showed no slots and offered a callback form,2026-10-29
36,Hyderabad,standalone private,request form,request form with preferred date,,none,no,1,no,details form 5 fields,5,no,no,yes,yes,no,no,yes,yes,online appointment form with name email mobile date message,2026-10-29
37,Hyderabad,standalone private,no working online path,booking page server error,,none,no,,no,none,,no,no,yes,no,no,no,no,no,Book Appointment link opens a booking page that returned HTTP 500 server error,2026-10-29
38,Hyderabad,national chain,OTP or login first,mobile OTP first,,none,no,2,yes,mobile otp,,no,no,yes,yes,yes,no,yes,yes,a timed callback popup appears on the homepage; doctor list Book an Appointment goes to an OTP step first,2026-10-29
39,Hyderabad,standalone private,live slots before details,live slots,3,exact slots,yes,after slot choice,no,unknown,,no,no,yes,yes,yes,no,yes,no,Book Appointment leads to specialty grid then department page then doctor page with dated slots; free cancellation stated,2026-10-29
40,Hyderabad,regional chain,OTP or login first,mobile OTP first,,none,no,2,yes,mobile otp,,no,yes,yes,yes,yes,no,yes,yes,doctor list then 4-step flow Mobile Verification > Patient Information > Doctor Selection > Confirm & Pay; OTP first,2026-10-29
41,Kolkata,standalone private,no working online path,phone only,,none,no,,no,phone,,no,no,yes,no,no,no,yes,yes,no online booking link found; homepage lists doctor days and a call-us number,2026-10-29
42,Kolkata,standalone private,live slots before details,live slots,4,exact slots,yes,after slot choice,no,unknown,,no,no,yes,no,no,no,yes,yes,booking link sits inside a hover menu; hosted patient portal; doctor then month calendar then 10-minute slots,2026-10-29
43,Kolkata,standalone private,no working online path,online booking switched off,,none,no,,no,phone,,no,no,yes,yes,yes,no,yes,no,doctor list Book Appointment opens notice that online booking is temporarily unavailable with a phone number,2026-10-29
44,Kolkata,regional chain,OTP or login first,portal login first,,none,no,1,yes,mobile login,,no,no,yes,no,no,no,yes,no,Book Appointment Now opens hosted patient portal asking mobile number or UHID login/register,2026-10-29
45,Kolkata,national chain,no working online path,callback or WhatsApp only,,none,no,,no,callback,,no,no,yes,no,no,no,yes,yes,group homepage shows phone numbers Call Back and WhatsApp but no booking link,2026-10-29
46,Kolkata,standalone private,request form,contact-style request form,,none,no,1,no,contact form 4 fields,4,no,no,yes,yes,no,no,yes,no,popup with name email phone message,2026-10-29
47,Kolkata,standalone private,request form,contact-style request form,,none,no,1,no,contact form 4 fields,4,no,no,yes,yes,yes,no,yes,no,request appointment page with name phone email message,2026-10-29
48,Kolkata,standalone private,no working online path,phone only,,none,no,,no,phone,,no,no,yes,no,no,no,yes,yes,every Book Appointment button is a phone link,2026-10-29
49,Pune,standalone private,request form,contact-style request form,,none,no,1,no,contact form 4 fields,4,no,no,yes,no,no,no,yes,no,header button labelled Contact Us leads to online appointment form with name email mobile message,2026-10-29
50,Pune,standalone private,request form,request form with preferred date,,none,no,3,no,details form 5 fields,5,no,no,yes,no,no,no,yes,no,Book Consultation goes to doctor finder then profile then request form with name email phone preferred date and time and a maths captcha,2026-10-29
51,Pune,charitable trust,OTP or login first,portal login first,,none,no,1,yes,login or register,,no,no,yes,yes,yes,no,yes,no,top CTA is a phone number; side BOOK AN APPOINTMENT opens patient portal asking to sign in or register,2026-10-29
52,Pune,standalone private,request form,contact-style request form,,none,no,1,no,contact form 5 fields,5,no,no,yes,no,no,no,yes,no,book-appointment page embeds a third-party CRM form with first name last name email phone message; phone placeholder uses a US number format,2026-10-29
53,Pune,standalone private,request form,contact-style request form,,none,no,1,no,contact form 9 fields,9,no,no,yes,no,no,no,yes,no,booking form on homepage asks location department doctor name mobile email country city query; chat-to-book widget also shown,2026-10-29
54,Pune,standalone private,request form,contact-style request form,,none,no,1,no,contact form 4 fields,4,no,no,yes,no,no,no,yes,yes,popup with name phone email message,2026-10-29
55,Pune,regional chain,request form,request form with preferred date,,none,no,2,no,details form 12 fields,12,no,no,yes,yes,yes,no,yes,no,Appointment menu leads to doctor finder; Book an Appointment popup asks name phone email date gender location specialty doctor country query report upload and a quiz answer,2026-10-29
56,Pune,national chain,request form,contact-style request form,,none,no,1,no,contact form 5 fields,5,no,no,yes,yes,yes,no,yes,yes,appointment page form with name mobile location specialty consultation mode,2026-10-29